Toyota Motor Manufacturing Canada Earns Yet Another J.D. Power Plant Quality Award

CAMBRIDGE, Ontario – June 22, 2023 - Toyota Motor Manufacturing Canada Inc. (TMMC) was honoured today with another J.D. Power Plant Quality Award in the J.D. Power 2023 Initial Quality Study recognizing the world’s top automotive plants. The latest award, given to TMMC’s South Plant, marks the 21st J.D. Power Plant Quality Award they’ve received overall from 1991-2023

“Providing our customers with the highest quality product is our ultimate goal and I’m so proud of our Toyota Motor Manufacturing Canada (TMMC) team members who work tirelessly towards that result. Their skill and dedication are the reasons for this recognition,” said Frank Voss, President, Toyota Motor Manufacturing Canada. 

The J.D. Power Initial Quality Study includes 2023 model year vehicles purchased or leased between November 2022 and February 2023. Customers own the vehicles for 90 days following their purchase and then complete the J.D. Power survey. Plant awards are based on the lowest number of customer-reported defect/malfunction problems per vehicle. This year, TMMC’s South Plant in Cambridge, Ontario won the Bronze award for building the Lexus RX. This is the tenth award for the TMMC-built RX.

To date, TMMC has been recognized with 21 awards, including three platinum awards, awarded to the top automotive manufacturing plant in the world. TMMC currently manufactures the Toyota RAV4 and RAV4 Hybrid, Lexus RX and RX Hybrid and Lexus NX and NX Hybrid vehicles at three manufacturing plants in Ontario, Canada, and was the first plant outside of Japan to build a Lexus vehicle.

About Toyota Motor Manufacturing Canada

Toyota Motor Manufacturing Canada Inc. (TMMC) manufactures the Toyota RAV4, RAV4 Hybrid, Lexus RX 350, RX 350h and RX 500h as well as the Lexus NX and NX hybrid at three manufacturing facilities in Ontario. TMMC is the most awarded auto plant in the Americas and the second most awarded plant globally. It employs approximately 8,500 Canadians, has the capacity to produce more than 500,000 vehicles annually and has been Canada’s highest volume automotive manufacturer over the past five years.

About J.D. Power

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies. J.D. Power is headquartered in Troy, Mich., and has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. The J.D. Power auto shopping tool can be found at JDPower.com.